FAQ

Frequently Asked Questions (FAQ)

1. What type of jewellery do you offer?

At Beads & Wires, we offer both handmade and ready-made jewellery including bead jewellery, wire jewellery, party wear jewellery, casual jewellery, and trendy fashion accessories.

2. Is your jewellery handmade?

Yes, most of our jewellery is handmade with creativity, care, and quality materials. We also offer selected ready-made collections based on customer demand and latest trends.

3. Do you customize jewellery designs?

Yes, we do accept customized jewellery orders depending on the design and material availability. You can contact us for custom requests.

4. How can I place an order?

You can place your order directly through our website by selecting your favourite jewellery pieces and completing the checkout process.

5. What payment methods do you accept?

We accept secure online payments through UPI, debit cards, credit cards, net banking, and other available payment options on the website.

6. How long does delivery take?

Orders are usually delivered within 5–10 business days across India, depending on your location and product availability.

7. Do you provide international shipping?

International shipping may be available for selected locations. Please contact us before placing an international order.

8. Can I return or exchange my order?

We only accept returns or exchanges for damaged, defective, or incorrect products. Please check our Return & Exchange Policy for complete details.

9. Will the jewellery look exactly the same as shown in the pictures?

We try our best to display product images accurately. However, slight variations may occur due to handmade work, lighting, or screen settings.

10. How should I take care of my jewellery?

To maintain the beauty of your jewellery:

• Keep it away from water, perfume, and chemicals.
• Store it in a dry place.
• Handle handmade jewellery carefully.

11. Are your jewellery materials good quality?

Yes, we always use quality materials to ensure beautiful finishing, comfort, and durability.

12. How can I contact Beads & Wires?

You can contact us through our website, email, or social media pages for any questions, support, or custom orders.

Thank you for choosing Beads & Wires.
We are always happy to serve you with love, creativity, and trust.